Before
The phone lights up and the moment becomes yours to solve.
100 free early-access trials · No card required
Bonsori Concierge
Your guest gets help first. You get your life back.
Bonsori gives every short-term rental its own 24/7 co-host, concierge, data analyst and property advisor, so guests feel looked after while you save time, protect reviews and run a smoother business.
24/7
guest help before the host is needed
4
roles in one: co-host, concierge, analyst, advisor
100
free early-access trials for beta hosts
Bonsori Concierge
Harbour House
Can we get a taxi to the airport?
Action link ready
I can prepare the next step. Tell me the airport and preferred time, then I will open the right transport link for you.
Guest guided
Logged for the host dashboard
Guest stays moving
Clear answer, useful next step, no panic
Wi-Fi
Check-in
Local help
Host
Picture this
You are living your life. Then the guest message arrives.
You might be at work, on a call, driving, having dinner with family, putting the kids to bed, on holiday, or finally asleep after a long day. Before Bonsori, that moment becomes your problem immediately. With Bonsori, guests have somewhere to go first.
Before Bonsori
Your phone becomes the front desk.
Work call, family dinner, driving, sleeping. The guest needs help and the moment becomes yours to solve.
Review Shield pulse
Small issues surface early.
Heating question
Parking confusion
Check-in clarity
Local food request
During
You stop what you are doing, check notes, reply and hope it is enough.
With Bonsori
Guests go to Bonsori first and get guided instantly through the stay.
After
You see what happened, what repeated, and what should improve next.
Your always-on host team
Four roles. One simple product.
Bonsori is built to feel like extra help inside your hosting business, not another dashboard you have to babysit.
Co-host
Gives guests somewhere to go first, so you are not the first stop for every stay question.
Concierge
Makes the stay feel supported, polished and responsive without you being constantly available.
Data analyst
Turns guest activity into clear patterns, repeated questions, weak spots and business insight.
Property advisor
Highlights review-risk moments and suggests what to improve before it costs time or feedback.
From QR to calm
The guest journey becomes simple.
One guest link turns questions, useful actions, host escalation and stay insight into a clean flow.
Scan
Guest opens the page
Ask
Natural question
Act
Answer or link
Learn
Host sees patterns
Real guest moments
Guests feel looked after. You stay in control.
Bonsori supports guests through the stay, learns from what they ask, and gives you useful insight into repeated questions, weak property instructions, review-risk moments and common guest needs.
Try a guest question
Tap a common message and see how Bonsori would reply.
How do I turn the shower on?
Property answer
Of course. In the main bathroom, turn the left dial towards the red mark for temperature, then press the small silver button and turn the right dial towards you for water pressure. Give it around 20 seconds to warm up. If it stays cold, I can notify the host.
Show bathroom guideNotify host if it stays cold
Starter pricing
£29/month for an always-on host team.
Starter is £29/month after trial. For one property, that gives guests somewhere to go first and gives you the visibility to save time, protect reviews and improve each stay.
Starter
£29/month
30 days free
One property on Starter
30-day free trial
24/7 guest concierge
Review Shield insights
Smart host escalation
Self-learning stay data
One avoided late-night call, one calmer guest, or one protected review can pay for the month.
Why it matters
The stay feels easier before the guest even messages you.
Save the moment
When life is happening, Bonsori gives guests instant support before the message becomes your interruption.
Protect the business
Bonsori flags stay friction, review risk and repeated issues so you can fix the experience with confidence.
Feel professionally managed
Guests feel looked after. Hosts stay in control. Your property feels responsive even when you are offline.
100 free early-access trials